GL Team Leader
Mary Ring
Hi, I’m Mary Ring and I’m the person to talk to if you’re interested in this job.
Phone:+48 12 3536155
Email:maryring@cfw.pl
Main responsibilities
- Understands and be able to communicate company strategy to team and individuals.
- Executes the process delivery with expected service objectives and quality.
- Solves operational issues and acts prevent it in future.
- Prepares and analyses SLA/KPI reports with root cause analysis.
- Actively attends the relevant operational meetings to discuss performance, issues, collaboration.
- Plans resources for the team, recruit right people, on-board them in the new role.
- Provides ongoing, regular 1-2-1 feedback to team members on their performance and development.
- Plans individual’s and team tasks over time.
- Provides regular coaching and mentoring to team members.
- Plans succession, develop best people in the pipeline for leaders or experts.
Person Specifications
- At least 2 years of relevant professional experience as Team Leader and 4 years of operational experience in general ledger area.
- Excellent written and verbal English.
- Excellent organization skills and ability to manage multiple tasks.
- Ability to work with tight deadlines and manage the team work to meet KPIs and SLAs.
- Outstanding people management and leadership skills.
- Very good client management and relationship building skills.
Are you interested?
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